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General & Ordering FAQs
What is Auzar, and what do you offer?
Auzar is a specialized, Dubai-based technical supplier and service provider. We supply commercial-grade technical equipment, replacement parts, and precision diagnostic tools across the UAE. In addition to product procurement on auzar.ae, our technical services division handles multidisciplinary maintenance, fit-outs, and installation solutions.
Where is Auzar located, and do you serve all Emirates?
We are headquartered strategically in Dubai, United Arab Emirates. From this central location, we provide prompt product delivery and localized support across Dubai, Abu Dhabi, and the wider UAE.
Can you source parts or equipment not listed on your website?
Yes. If a specialized model or component is not visible in our active online catalog, our dedicated procurement desk can directly source hard-to-find technical parts and specialized equipment to meet your exact project specifications.
Can you source parts or equipment not listed on your website?
You can connect with our sales and technical support desk through any of the following channels:
Call / WhatsApp (24/7): +971 5660 88114
Direct Office Line: +971 56 608 8907
Email: [email protected]
Websites: auzar.ae
Products & Divisions
What product categories do you supply?
Our primary supply catalog is organized across four specialized divisions:
Air Conditioning & Refrigeration: Commercial compressors (Bristol), multi-speed fan motors, digital thermostats (Klima, Ranco), and certified refrigerant gases (R410a, R407c).
CCTV & Security Systems: High-definition IP bullet/dome cameras, NVR units, networking cables (Cat6/Cat6A), and fiber adapters from brands like Dahua, Hanwha Wisenet, and Honeywell.
Testing & Measuring Instruments: Digital anemometers, indoor air quality (IAQ) monitors, particle counters, thermocouple thermometers, and non-destructive testing (NDT) hardness testers.
Electronics & Circuit Protection: Commercial-grade miniature circuit breakers (MCBs), DC breakers, and residual current circuit breakers (RCCBs) from manufacturers like ABB and Sassin.
Are your parts commercial-grade and certified?
Yes. We exclusively source dependable, commercial-grade technical products engineered to satisfy demanding industrial and residential standards for safety and operational longevity.
What technical services does Auzar provide?
Through Auzar Technical Services, we offer multidisciplinary engineering and maintenance support, including:
Residential, commercial, and industrial AC repair, gas refilling, and HVAC servicing.
Low-voltage electrical installations, switchgear maintenance, and circuit repairs.
CCTV setup, network cabling, and security system integration.
Industrial workspace fit-outs, equipment installation, and MEP works.
Do you offer Annual Maintenance Contracts (AMCs)?
Yes. We provide structured Annual Maintenance Contracts (AMCs) tailored for property managers, corporate facilities, residential units, and industrial setups across the UAE.
Do you provide emergency technical assistance?
Yes. Our certified field technicians provide 24/7 emergency service for critical breakdowns, such as AC failures and electrical faults.
